FAQ 

How long will my order take?

In general, you can expect your order in 2-3 weeks. Because each piece is made to order, I make all orders in batches each week. 

What materials do you use?

Branscombe Design Co soft linen throw pillow covers are sourced in Canada, and include a side zipper enclosure to allow you to change your pillow style with each season; just switch your removable cover. Each pillow cover is lettered in black ink, applied by hand onto the linen fabric. Care instructions: Wash inside out, tumble dry on low. iron backside only, do not iron directly onto lettering. 

Signs are made with MDF for a smooth and even surface with minimal defects. Due to its density, MDF is also not as prone to warping over time as other wood materials. The base, or background, is a latex paint. Larger signs are painted with latex on both sides to provide an even distribution to further protect from the sign from warping over time. Framing is made of pine and stained using wood stain. 

Please note: I've made a change in my application process! To remedy small bleeds and imperfections and to achieve smoother lines in each design,  starting in 2021 all pieces will be lettered using high quality permanent vinyl application. But don't worry, each piece is still hand cut and background painted, the frames are still hand-picked, cut, sanded and stained, and lettering carefully applied by me. 

Can I use my pieces outside?

Signs and throw pillows are not suitable for outdoor use where they would be exposed to direct sunlight or moisture, however may be used under a covered area and brought in over the winter.  

How do I hang my pieces?

Each piece comes with one or two hooks attached on the back. Larger pieces are quite heavy, so it’s best to mount into a wall stud if possible, or use proper anchor plugs and screws.

Do you accept custom orders?

I do! I offer several standard sizes to choose from. A design proof will be sent for approval before painting begins. 

* Custom orders are only accepted during slower market times. Make sure to book well in advance for Christmas or Wedding seasons!